ParkNConnect – Privacy Policy

1. Introduction

Welcome to ParkNConnect, operated by VN Global Enterprises ("Company", "we", "us", or "our"). This Privacy Policy describes how we collect, use, and protect your personal data when you access or use our mobile application, website, and related services ("Services").

2. Information We Collect

We collect the following types of information:

• Personal Information: Name, email, phone number, payment details, and vehicle information.
• Location Data: Real-time and background location (with your permission) to help locate EV charging stations.
• Usage Data: Device type, app usage, charging history, and interaction logs.

3. How We Use Your Information

• To operate and maintain the ParkNConnect app and website.
• To provide personalized services and improve user experience.
• To process payments and transactions securely.
• To communicate service updates, offers, and important notices.
• To ensure compliance with laws and protect against fraud.

4. Sharing and Disclosure

We do not sell your personal data. However, we may share data with:

• Payment processors for secure transactions.
• Third-party EV station operators for service coordination.
• Government or law enforcement if required under law.

5. Data Security

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or loss. However, no method of transmission over the internet is 100% secure.

6. Your Rights

• You can access, update, or delete your personal data through your account settings.
• You can withdraw consent for data collection where applicable.
• You have the right to lodge complaints with data protection authorities under Indian IT laws.

7. Cookies and Tracking

We may use cookies and similar technologies to enhance functionality and analyze usage. You can manage cookie preferences through your browser settings.

8. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this policy and as required by law.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or app notifications. Continued use of the Services after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: +91-7396660211
• Address:
  VN Global Enterprises,
  39-33-160/7, 1st Floor, K4 Restaurant,
  VUDA Colony, Madhavadhara,
  Near Lakshmi Ganapathi Temple,
  Visakhapatnam - 530018 Andhra Pradesh